Rick Hefner, PhD Rick Hefner, PhD, specializes in software-intensive systems development and maintenance; project management; Six Sigma; process improvement, assessment, and training; Capability Maturity Model (CMM), Capability Maturity Model Integration (CMMI), ISO 9000 standards; technology transfer; and risk management. His experience spans over 25 years. Dr. Hefner currently serves as director of process management at Northrop Grumman Mission Systems. He manages corporate process initiatives related to Six Sigma, CMMI, and works as the Northrop Grumman Mission Systems interface with the Software Engineering Institute. Previous positions at Northrop Grumman (formerly TRW) included managing technology process initiatives and helping to establish the corporate software engineering and system engineering processes. He has led Six Sigma projects as a certified Black Belt and has developed materials for training over 5,000 Green Belts. At Aerospace Corporation, Dr. Hefner was the director of their software development department. He served in earlier roles as an engineer, technical specialist, project manager, and section manager. Dr. Hefner is credited with over 60 publications and presentations. He earned his PhD from the University of California, Los Angeles, in applied dynamic systems control. He received his MS and BS from Purdue University in interdisciplinary engineering.Course:
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